FREQUENTLY ASKED QUESTIONS (FAQs)
| How do I register? |
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To register for this conference, please complete the registration form found in the conference programme and send it to the IBA by Wednesday 19 October 2011, together with your payment to: |
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| How long will it take to process my registration? |
| Delegate registration times will vary. This is dependant on the payment method used. Bank transfers/ Cheques To process registrations paid for with a bank transfer/cheque will take a minimum of five working days. Please attach a copy of your bank transfer information Online registrations It is only possible to register online when paying with a credit card. Online payments are instant and a receipt will be automatically generated at point of payment. Hard copy registrations with credit card details. The IBA will endeavour to process hard copy registrations between 1 -3 working days. The IBA is unable to process group registrations or registrations supplied through an agency. Registration, payment and all conference correspondence must be made directly with the registered delegate and not via a third party. Should we receive a Conference registration and/or payment from a third party the registration will not be processed and the funds will be returned automatically to the bank they originated from with any applicable charged deducted. |
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| How do I cancel my registration? |
| Any cancellation must be received at the IBA office, in writing, by Wednesday 19 October 2011 in order for fees to be refunded. A 15% administration charge will be deducted from registration fees and 25% on social function tickets. After Wednesday 19 October, no refunds can be made for registration fees; however, your registration fee can be transferred to a substitute delegate. Only one transfer/substitute per registration. Social function tickets will only be refunded after this date if the IBA can resell the ticket. |
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| How do I book accommodation? |
| The IBA blocks a certain number of rooms with specific hotels, which are available at a special IBA rate. If you wish to make a hotel booking, please submit the Accommodation Form, found in the Tours and Accommodation brochure to: JLC, PO Box 5098, Broadstone BH18 9WG, United Kingdom Fax: +44 (0) 870 787 7389 Tel: +44 (0) 1293 888 352 Email: jlchotel@judylaneconsulting.com Office hours: 0900- 1700 (UK time) |
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| What is an accompanying person? |
| No member of the legal profession may be registered as an accompanying person. Only registered accompanying persons (i.e. those paying the fee of £220) are eligible to participate in the social programme and excursions, except with the prior agreement of the Head of Conferences. Accompanying persons may not attend working sessions. |
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| I need a visa invitation letter |
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All delegates are responsible for checking visa entry requirements for Dubai. Applications can take up to several months to process and some delegates will have to apply for their visa in person at their local embassy. Please contact your local embassy for entry formalities and apply for any required visa well in advance. |
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| Do I have to book to attend certain working sessions? |
| All working sessions are included in the registration fee. Places will be on a first come first served basis. Please attend the sessions you are interested in |
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| Will there be day registration rates? |
| There will not be daily rates for the conference. Delegates wanting to attend the conference who have not paid in advance will pay the IBA member fee of £ 1,725 or Non-member fee of £1,980. |
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| How do I view my invoice? |
| Registered delegates are able to view invoices via ‘My IBA’ which is available online through the IBA website. If an invoice is required in order to make a payment this can be requested from the IBA office. Please also send a copy of the registration form with your request. |
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| How do I purchase extra tickets? |
| Extra tickets are available for purchase via ‘My IBA’. If you wish to pay by any other method other than credit card, please send a registration form with payment to the IBA office. Purchases will be on a first come first serve basis. Please note; for each function every registered delegate and registered accompanying person are entitled to one ticket. |
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| How can I book committee socials? |
| A full list of committee social functions and a booking form will be sent to all delegates. They can also be booked via ‘My IBA’. |
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| When and where is the opening ceremony/party? |
| The Opening Ceremony is on Sunday 30 October at the Dubai International Convention and Exhibition Centre (DICEC) from 1800 – 1930. The Welcome Party will follow in the desert from 1930 - 2230. Transport will be provided. |
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| Will there be transport to social functions? |
| Most social functions are being held either in the DICEC or a short taxi ride away. If transport is provided this will be indicated on the ticket and in the working programme available at the conference. |
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| When will I receive my conference and committee social tickets? |
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Delegates will be able to pick up their conference and committee social tickets when registering at the conference. |
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| Where is the conference being held? |
| The 2011 Annual Conference is been held at the Dubai International Convention and Exhibition Centre (DICEC). Sheikh Zayed Road, Dubai, UAE Tel: +971 (4) 332 1000 Web: www.dwtc.com/en/Organisers/Our+Venues/DICEC |
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| Airport info |
| The nearest airport to the conference centre is Dubai International Airport (DXB), located approximately 15 minutes by taxi from Dubai International Convention Exhibition Centre. Delegates and registered accompanying persons will be provided with airport transfers from the airport to official conference hotels on Saturday 29 and Sunday 30 October. You will be contacted in September to provide your arrival details. |
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| Where and when can I register at the conference? |
| The registration desk will be located in Hall 7. The DICEC has strict security checks in operation, therefore you are required to bring your registration confirmation e-mail with you in order to collect your documents and name badge. Registration hours are: Saturday 1500 - 1800 Sunday 1000 - 1800 Monday-Thursday 0830 - 1730 Friday 0830 - 1430 |
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| When will I receive my fast track voucher? |
| All delegates who have registered and paid for the conference, social functions and membership fees in full before end of business on Wednesday 19 October will receive a voucher for the fast track registration desk. The voucher is scheduled to be e-mailed on Thursday 27 October to the email address indicated on the registration form. Please bring this voucher to the registration desk either in hard copy or on your blackberry. |
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| Can someone attend in my place? |
| After Wednesday 19 October no refunds can be made for registration fees; however your registration fee can be transferred to a substitute delegate. Only one transfer/substitute per registration. |
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| What materials will I receive at the conference? |
| Delegates will receive a hard copy of the programme, conference list of participants and also materials provided by sponsors and exhibitors. Delegates will be given a memory stick that will provide a link to all speaker materials via the IBA website. |
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| How do I get a list of participants? |
| The conference list of participants will be available to delegates in hard copy at the conference. |
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| When can I get the speaker papers? |
| From Monday 24 October all conference materials received by the IBA will be available for registered delegates to access and download free of charge through this website. www.ibanet.org/conferences/dubai2011/ |
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| What times are the sessions? |
| All session times are available in the Conference programme. Delegates can also search the programme electronically using the ‘programme search’ tab on this website |
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| What language will the conference be in? |
| The working language of the conference is English. |
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| What is the dress code? |
| The conference dress code is business attire for working sessions and smart casual for social events unless otherwise stated. |
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| Lost property |
| Please check at the registration desk located in Hall 7, Dubai International Convention and Exhibition Centre (DICEC), to see if any lost articles have been handed in. Alternatively ask at the venue reception desk. |
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| Name badges |
| Name badges will be available for collection at the registration desk on all days of the conference. Please note if you lose your name badge one can get a replacement at the registration desk. Name badges will only be available for registered delegates and accompanying persons. Proof of ID will be required to replace a missing badge. As the Dubai International Convention and Exhibition Centre is a public building, access to the session rooms will be denied unless you are wearing your conference badge. |
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| How do I apply for CLE? |
| The Conference has been accredited for 25 hours of CPD/CLE. The certificate will be available from the registration desk. Alternatively you can request for the CLE/CPD to be sent to you after the conference. |
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| Who do I contact prior to the conference? |
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Prior to the conference please contact the IBA London Office:
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| Who do I contact if I have queries when the conference is taking place? |
| During the conference IBA staff will be at the IBA registration desk located at Hall 7, Dubai International Convention and Exhibition Centre (DICEC), this will be the most efficient and effective way to deal with any queries. |
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