GENERAL INTEREST
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| Developing your practice |
Pippa Blakemore, BSc PGCE, of The PEP Partnership LLP, will be leading three fully participative and interactive sessions on ways in which you can develop your practice.
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| Win more work - turn contacts into clients and referrers: Pippa’s COPACABANA approach to international networking
This interactive and participative session will give you practical tips and ideas on how to grow your practice and how to:
- network successfully;
- build relationships internationally;
- make the most of any event you attend without feeling ‘pushy’ or uncomfortable;
- introduce yourself to other people and remember their names;
- extract yourself from boring people;
- follow-up with any people you meet in a personal way;
- develop and strengthen relationships with referrers and intermediaries;
- read other people’s body language and control your own;
- find reasons to keep in touch in different ways;
- talk about fees without embarrassment;
- conduct sales meetings with confidence; and
- win new work.
MONDAY 1500 – 1800
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| Increase your value to current and future clients: Pippa’s RAINBOW strategy
Your clients can be your greatest ambassadors and sources of new work. We will develop strategies to:
- understand the current pressures on your clients;
- understand your clients’ business;
- strengthen and deepen your relationships with your clients;
- increase the quality and quantity of work from your clients;
- meet client expectations;
- provide ‘added value’;
- obtain feedback on your clients’ perceptions of you;
- anticipate and prevent problems;
- deal with difficult clients and complaints;
- handle challenging fee discussions;
- cross-sell between your firm and the client;
- prepare a client relationship management strategy and plan; and
- implement your client relationship strategy.
WEDNESDAY 1500 – 1800
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| Give a winning presentation
By the end of this session, you will have given a presentation, in which you know how to:
- win and keep the audience’s attention for a wide range of audiences;
- make a complex legal lecture interesting to all;
- deliver a winning pitch presentation;
- keep to time;
- project your voice effectively;
- use your body language powerfully;
- be impressive in your personal appearance;
- handle awkward people and answer difficult questions;
- increase your confidence and overcome your nerves; and
- use your notes and visual aids effectively.
THURSDAY 1500 – 1800
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